02
Observe
What did I learn?
Extensive user research is required to learn more about the characteristics of the target users and the task they will perform with this app.
I learnt how to obtain open ended qualitative feedback from users and ask the right questions.
I made decisions using several data to do the following:
I agree...
“A problem well stated is a problem half solved.” — Charles Kettering
USER SURVEY
INTERVIEW QUESTIONNAIRE
INTERVIEW SUMMARY
